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I’m Crystal Hatch 👋
I design products that bring people together, from SaaS platforms to fitness communities.

I’m Crystal Hatch 👋 A product designer with a product management background and roots in entrepreneurship. I live in the overlap of design, product, and delivery — some days I’m prototyping in Figma, other days I’m aligning roadmaps and OKRs, and most days I’m bridging the messy middle where strategy turns into something real.
 

  • Entrepreneurial Roots:
    I co-founded two fitness companies, scaling one to $700K/year and building another into a digital subscription platform with 100+ classes and a global audience.
     

  • Product Leadership:
    At Influence Board, I led a full SaaS platform redesign, built modular Figma systems, and grew our executive user base while saving $300K in dev costs.
     

  • Hybrid Perspective:
    I design with empathy, test with users, and translate insights into polished, scalable experiences.

 

What guides me:

  • ⚡ Making ideas real: The best part of my job is when strategy clicks and building begins.

  • 🤖 AI as a tool, not a buzzword: I use AI for prototyping, workflows, and sparking new creative doors.

  • 💬 Community + connection: From ProductTank to fitness, I design experiences that bring people together.

  • 🏃 Movement matters: I’m at my best when I’m active, building, and pushing toward the next milestone.

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"Crystal has this amazing mix of vision and execution, and she leads with thoughtfulness and collaboration. She’s exactly the kind of leader who makes a real impact while lifting up everyone around her."

— Cody McDonald • Sr. Director, Product Management and UX (SCRAM Systems)

"From doubling our user base to saving $400K through smarter strategy, Crystal consistently finds creative ways to deliver results. She bridges product design and leadership seamlessly."

— Tony DeLollis, CTO

Reading clears my head and music warms my soul. 

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currently listening to

Ambyion

Dreamer

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currently reading

Transformed

Marty Cagan

What I Do

  • Product Design & UX
    Wireframes, user flows, usability testing, design systems, UI prototyping in Figma.

     

  • Product Strategy & Execution
    Roadmaps, OKRs, agile workflows, MVPs, and aligning teams to ship under constraints.

     

  • Community & Storytelling
    Building brands and experiences that scale — from SaaS platforms to grassroots fitness communities.

Career Highlights (The Stuff That Stuck)

  • 📈 Scaled a SaaS Product While Cutting Dev Costs by $300K
    Led the shift from freemium to B2B Concierge platform at Influence Board, redesigned UX/UI, and grew executive user base.

    [ Read Case Study ]
     

  • 🏋️‍♀️ Built Two Fitness Businesses from the Ground Up
    Scaled Awaken Denver to $700K/year with 20+ coaches and affiliates; pivoted Club Calisthenics into a digital platform during COVID, now with 2K+ YouTube subscribers.

    [ Read Case Study ]
     

  • 🧠 Driving AI & Workflow Innovation
    Prototyped with Vercel + Lovable, built custom GPTs for workflow efficiency, and co-organize ProductTank Denver to make AI practical for product teams.

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